SHIPPING POLICY
Effective Date : 21-05-2025
At Ajanta Royal, we are committed to delivering your personalised gifts safely and on time. Please read our shipping and delivery policy carefully to understand how we handle your orders.
1. Order Processing Time
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All orders are processed within 2–5 business days, depending on product type and customisation.
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Orders are not processed or shipped on Sundays or public holidays.
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For bulk or customised orders, processing times may vary. Customers will be informed in advance.
2. Shipping Timeline
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Standard Delivery: 4–8 business days after dispatch
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Express Delivery (if applicable): 2–4 business days after dispatch
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Delivery timelines may vary based on your location and courier availability.
3. Shipping Charges
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Shipping charges are calculated at checkout and may vary based on product size, weight, and delivery location.
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Free shipping may be offered on select products or promotional orders—details will be mentioned at checkout.
4. Delivery Partners
We partner with trusted courier services to ensure safe and timely deliveries across India.
5. Delivery Areas
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We deliver to most pin codes across India.
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If your area is not serviceable by our delivery partners, we will contact you to explore alternate options or issue a refund.
6. Delays & Exceptions
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While we strive to ensure timely delivery, delays may occasionally occur due to unforeseen factors such as weather, strikes, or remote location delivery issues.
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Ajanta Royal is not liable for such delays but will do our best to resolve any concerns promptly.
7. Damaged or Lost Packages
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If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery at +919370311110 or ajantaroyal.india@gmail.com.
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We'll assist you with replacements or claims based on courier policies.
8. Contact Us
For any shipping-related queries, please reach out to us:
📧 Email: ajantaroyal.india@gmail.com
📞 Phone: +91 93703 11110